• Deep personal commitment to safe, ethical, and people-centred HR practice.

• High degree of discretion, empathy, and sound judgement when handling sensitive and confidential personnel matters.

• Confident, culturally sensitive communicator, able to advise and influence managers across diverse teams.

• Highly organised, with the ability to manage competing priorities across multiple countries and time zones.

• Meticulous attention to detail, particularly in relation to screening and compliance records.

• Resilient and calm under pressure, with a solutions-focused approach to HR challenges.

• Ability to travel occasionally to Program Countries across Africa, South Asia, and Latin America, as required.

• Systems-oriented and analytical, with the ability to translate complex requirements into practical processes, tools, tracking mechanisms, and clear guidance.

• Strong follow-through and accountability, with the ability to coordinate across multiple countries and functions, identify gaps, and ensure actions are completed.

• Aligned with the organisation's mission, values, and community-led approach.

About the Role

Based in Kampala, Uganda, the Global HR and Administration Officer holds global responsibility for strengthening and embedding safe, compliant, and people-centred HR and country office administration and operations practices across all countries and offices where the Organisation operates. This role leads the implementation of global HR and operations policies and systems, with particular focus on embedding safeguarding into recruitment, background screening, and the employee lifecycle, so that everyone who joins the Organisation meets the highest standards of safety and integrity.

The Global HR and Administration Officer acts as the organisation's technical lead and central point of contact for global HR and office administration matters, working closely with Country Leaders, Country HR Focal Points, the Safeguarding Officer, and global leadership to build a consistent, compliant, and survivor-centred approach to people practice.

The role also supports the strengthening of global operational and compliance systems, including policy implementation, compliance tracking, mandatory training and policy acknowledgement monitoring, sanctions screening, whistleblower and ethics systems, and coordination of country-level legal and regulatory matters. The Global HR and Administration Officer will help ensure that global requirements are translated into practical country-level processes, systematically monitored, documented, and followed through to completion.

Key Responsibilities

HR Policy, Compliance & Systems Implementation

• Lead the continuous improvement of global policies, employment procedures, and standard operating procedures across all the organisation countries and offices.

• Translate global policy into practical, context-appropriate contracts, templates, and guidance that country teams can apply consistently, while supporting compliance with local labour law.

• Maintain the global policy suite , ensuring accurate records, version control, and accessibility.

• Support Program Countries in developing and rolling out remuneration, leave, and performance management frameworks.

Safe Recruitment & Background Screening

• Support safe recruitment processes for global and country roles, ensuring safeguarding is embedded at every stage of the recruitment cycle.

• Working with local HR to coordinate police clearance, reference checks, and other background screening requirements for all roles working with children and communities, in line with Child Protection and PSEAH policies.

• Maintain the global recruitment and screening tracking system, ensuring completion and renewal of checks are monitored and reported.

• Support Country Leaders and hiring managers to apply safer recruitment practices, including safeguarding-specific interview questions and pre-employment checks.

• Ensure safeguarding declarations, codes of conduct, and self-disclosure forms are completed and verified for all new starters, consultants, and volunteers.

Employee Lifecycle & HR Advisory Support

• Support the design and delivery of global onboarding and induction for new staff, including safeguarding and PSEAH orientation.

• Provide HR advisory support to Country Leaders and managers on employment contracts, performance management, and disciplinary matters.

• Support local HR, where required, to ensure accurate, confidential personnel records across all countries in line with data protection requirements.

Safeguarding–HR Integration & Compliance Monitoring

• Work closely with the Global Safeguarding Officer to embed safeguarding requirements into HR policy, recruitment, and people processes.

• Monitor country office compliance with HR and safeguarding screening requirements through periodic audits and self-assessments.

• Support the HR components of safeguarding case management, including staff-related processes arising from Child Protection or PSEAH concerns, in coordination with the Safeguarding Officer.

Training, Capacity Building & Compliance

• Coordinate implementation of global HR, ethics, compliance, safeguarding, and other mandatory organizational training.

• Maintain centralized systems for tracking training completion, policy acknowledgements, certifications, declarations, and other mandatory requirements.

• Produce regular compliance reports identifying completion rates, overdue requirements, trends, and areas requiring follow-up.

• Coordinate follow-up with Country HR Focal Points, Country Leaders, managers, and other responsible stakeholders to address outstanding requirements.

• Support the design and delivery of training and capacity building for Country HR Focal Points, managers, and other stakeholders on HR systems, policies, compliance requirements, and organizational processes.

• Develop practical guidance, tools, FAQs, and other resources to support consistent implementation across Program Countries.

• Build the capacity of Country HR Focal Points to use global HR and compliance systems effectively and apply organizational requirements consistently.

Global Compliance & Operational Systems

• Maintain and continuously improve systems for tracking global policy, compliance, training, and other organizational requirements.

• Administer and support global compliance platforms, including sanctions screening, whistleblower/reporting systems, policy compliance, and related tools.

• Maintain centralized tracking of policy acknowledgements, mandatory trainings, certifications, declarations, and other recurring compliance requirements.

• Produce regular compliance reporting and dashboards for leadership, highlighting completion, gaps, overdue actions, and emerging issues.

• Coordinate follow-up on compliance gaps and corrective actions with Country HR Focal Points, Country Leaders, and relevant global functions.

• Support the coordination and tracking of country-level legal, regulatory, and organizational compliance matters, working with local and external legal counsel as appropriate.

• Maintain a global compliance calendar covering recurring policy, training, screening, registration, audit, and regulatory requirements.

• Support audits, reviews, and other assurance activities by coordinating documentation, tracking findings, and following up on corrective actions.

     Stakeholder Engagement & Representation

• Liaise with donors and Partner Countries on HR and safe recruitment compliance and reporting requirements in coordination and at the direction of local HR and Country Leadership.

• Represent the organisation in relevant HR and safeguarding sector networks to stay current with best practice.    

• Work closely with Global Operations, Finance, Safeguarding, external Legal Counsel and other global functions on cross-functional systems and compliance matters.

• Serve as a central coordination point for Country HR Focal Points on global HR systems, policies, compliance requirements, and operational processes.

• Support external audits, donor reviews, legal/regulatory reviews, and registration processes.

• Coordinate with local HR and operational teams to ensure global requirements are appropriately implemented within country contexts.

• Develop strong working relationships across countries to identify recurring issues and opportunities for system-wide improvement.   

• Bachelor's degree in human resources, business administration, or a related field (or equivalent experience).

• 5+ years' experience in a generalist HR role within international development, humanitarian, or NGO settings, ideally spanning multiple countries.

• Demonstrated experience implementing safe recruitment practices and background screening (police checks, reference checks) in line with Child Protection and PSEAH standards).

• Experience supporting HR policy, systems, and compliance across multi-country operations.

• Working knowledge of international safeguarding standards and frameworks (IASC PSEAH Minimum Operating Standards, Keeping Children Safe, CHS Alliance) and how they intersect with HR practice.

• Sound understanding of employment law principles across diverse jurisdictions, and the ability to work with local legal and HR advisors.

• Demonstrated experience implementing or managing global HR, compliance, risk, or operational systems across multiple countries.

• Experience developing compliance tracking systems, dashboards, reporting mechanisms, or other tools to monitor organizational requirements.

• Experience administering or supporting compliance platforms, including sanctions screening, whistleblower/reporting systems, policy management, or mandatory training systems.

• Experience coordinating cross-functional responses to employment, regulatory, contractual, or other legal and compliance matters.

• Experience supporting audits, risk assessments, investigations, corrective-action processes, or internal controls.

• Experience working with internal and external legal counsel and country-level HR or operational teams.

• Fluency in English required; French or other regional languages highly regarded.

Interested candidates are encouraged to apply to the Head of Human Resources by email to vacancy@futureoptions.org until 11:59pm on Sunday 1 November 2026.