In a Socially Distanced World, the First Step is an Employee Engagement Survey
Let us face it. Work-from-Home is another term for social distancing at work. If your staff are working from home, they are distancing themselves.
Social distancing dampens employee engagement. As in a long-distance relationship, remote working lacks emotion unless you do something at once.
Agreed, you developed innovative remote working methods to facilitate employees to complete their tasks. But it falls short in several ways. Remote working focuses on employee tasks and, employees have fewer opportunities to interact formally and informally.
Informal communication is the kingpin of company culture. The opportunities for promoting company values and culture are minimal.
So, what is the solution?
Conduct an Employee Engagement Survey
The first step is to conduct an employee engagement survey. A survey can tell you whether the employees are motivated and committed to company strategy and objectives. It will reveal if the employees are satisfied with the company policies and leadership. You can get information on whether or not the staff are happy with the company rewards, both monetary and non-monetary.
Besides, you can get an idea if most of the team are likely to stay with the company or actively look for other opportunities.
However, note that long questionnaires lead to low response rates. So, focus on the important aspects, and that get a response rate that validates the survey.
Always inform the staff before the survey. After sending the survey questions by email, remind them to respond. Thank them when they respond.
Study the Employee Rating and the Comments
When the survey is closed, analyze the responses. Find out the areas you are doing well and those needing attention. Study the employee comments and figure out the root causes.
Celebrate Your Strengths and Tackle Weaknesses
Acknowledge your strengths and fix the issues undermining employee engagement. If you don't, you will lose credibility. In the next survey, you will receive a lower response rate.
Conducting the employee engagement survey every year is a good practice. The surveys will enable you to tackle problems early and avoid a crisis later.
With annual surveys, benchmarking your performance on employee engagement is easy and more reliable.
Note: If you need more details on Employee Engagement Survey, please get in touch with me.